If the order has not shipped, the order can be cancelled for a full refund by contacting Cannondale Customer Service at (800) 245-3872. If the order has shipped out from Cannondale's warehouse, it will be treated as a return. You will need to contact Cannondale Customer Service at (800) 245-3872 to receive an RA # and further instructions.
View full details of the Cannondale Online Purchase Return Policy.