Unfortunately, accidents happen. Non-warranty damage to riders’ bikes can occur any number of ways. At Cannondale, we aim to get you back up and riding as soon as possible.
United States and Canada
If you’re a rider in Canada or the USA and your bike is damaged (a non-warrantable condition), Cannondale’s Crash Replacement Program (CCRP) offers you a 30% discount (off original MSRP) on a new bike or frameset. To qualify for CCRP, you must:
- Be the bike’s original owner (purchase date within five years)
- Have the original proof of purchase
- Get the frame evaluated at your local Authorized Cannondale retailer to see if you are eligible
Note:
Before visiting your local Authorized Cannondale retailer to submit a claim, please contact them to confirm they participate in Cannondale’s Buy-Online, Pick-Up-In-Store program.
http://dealerlocator.cannondale.com/
Other Countries and Regions
Replacement options through this program are not available in every market and qualifying may be limited and variable based on your market and other factors. Please contact your local Authorized Cannondale Retailer to see if you are eligible and for more information.