Unfortunately, accidents happen. There are a wide variety of situations a rider can find themselves in that can result in non-warranty damage to their bike. Here at Cannondale, we hope to get you back up and riding as fast as possible. In situations where a bike is compromised, that is not the result of a manufacturing defect, we offer a few different options for Crash Replacement. In order to qualify for Crash Replacement, the customer must:
- Be the original owner of the bike
- Include the original proof of purchase
- Have the frame evaluated by their local Cannondale retailer
Note: replacement options through this program are not available in every market and availability will be limited based on your market.
Please contact your local Authorized Cannondale Retailer to see if you are eligible and for more information.