How can I contact Cannondale? November 06, 2023 18:36 Updated You can reach us a few different ways! If you reside within North America, call us at 1-800-245-3872, Monday-Friday, 9 am to 6 pm EST. Or, contact us via our online request form. Related articles Something is wrong with my bike. Is it covered under warranty? How do I get replacement parts for my Cannondale bicycle? What can my local Cannondale dealer do to help? What size bike should I buy? Where can I find my owner's manual and supplements?