Help Center
Cannondale.com
  1. Cannondale Help Center
  2. Cannondale Mobile App
  3. iOS & Android Apps

iOS & Android Apps

  • How do I record a ride with the Cannondale App?
  • Problems with ride data or missing rides in the Cannondale App?
  • Why don’t I see map, GPS and ascent data for a ride?
  • Why do I have ride history from before I bought my bike?
  • Speed and distance in the app are too high on Quick 4, Quick 5 or Treadwell 3
  • How do Activity Combining and Ride Sources work?
  • How do I connect my Strava account to the Cannondale App?
  • How do I connect my Garmin Connect, Garmin Edge or Garmin Wearable to the Cannondale App?
  • How do I connect my Apple Health or Apple Watch to the Cannondale App?
  • How do I connect third party apps and devices (Apple Health, Strava, and Garmin) to the Cannondale App?
  • The Cannondale App does not find my bike serial number
  • How to determine your wheel size and tire width for the Cannondale App
  • How to verify the Wheel Sensor is connecting with the Cannondale App and speed is correct?
  • How do I find what version of the app I am using?
  • Not all of my rides are showing in the Cannondale App
  • What does “Last sync” mean on my Activity Log?
  • Android GPS must be on to detect sensor
  • Mobile device compatibility
  • How do I delete my account?
  • What is the environmental data based on?
  • Android notification that the Cannondale App is using battery
Cannondale Help Center
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