Misplaced your key or need a spare? No worries — we’re here to help you get back on the road.
Step 1: Find Your Key Number
Every Cannondale bike key comes with a unique key number. You’ll usually find it on the key card included in your accessory pack, or sometimes on your purchase invoice.
Step 2: Reach Out to Your Cannondale Retailer
Once you have the key number, your Cannondale retailer can help you reorder a replacement or an extra key — quick and easy.
Just a heads-up: Keys can’t be ordered directly from Cannondale, but your retailer is ready to assist.
Can’t Find the Key Number?
That’s okay — it happens! If the number’s missing, your retailer can help you explore the best next steps, which may include replacing the locking system.
Need help finding your retailer or have more questions? Contact us here — we’re always happy to help.