All Cannondale bikes purchased online ship to the Authorized Cannondale Retailer you select during checkout. Once your bike arrives at our retail partner, it will be professionally assembled for free and ready to ride when you pick it up.
Learn more about Buy Online Pick Up in Shop for Cannondale bikes
All gear purchases, including accessories, components and helmets ship directly to you.
Shipping & Pickup Information
Cannondale offers three ways to receive your order, depending on what you’re purchasing:
- Buy Online, Pick Up in Shop (bikes & frames)
- Find in Store (local dealer inventory)
- Ships to You (accessories & gear)
For a clear overview of all purchase options, visit our Buy Online page on Cannondale.com.
Buy Online, Pick Up in Shop (Bikes & Frames)
All Cannondale bikes and frames purchased online are shipped to the Authorized Cannondale Retailer you select during checkout. Bikes and frames are not eligible for home delivery.
- Free shipping to retailer
- Free professional assembly
- Ready to ride at pickup
Timing
Europe
- Typically ready within ~15 working days
- Includes shipping plus 3-4 days assembly time
- Timing may vary by retailer and season
United States & Canada
- Typically ready within ~10 business days
- Includes shipping plus 3-4 days assembly time
- Timing may vary by retailer and season
You will receive an email when your bike is ready for pickup.
Find in Store (Local Dealer Inventory)
Check availability at an Authorized Cannondale retailer near you and purchase directly from local inventory.
- May be available the same day depending on dealer stock
- Purchase and pick up directly from the retailer
Ships to You (Accessories & Gear)
All gear orders (including accessories, components, and helmets) ship directly to your address.
Timing
- Delivered in 5–7 business days* (to most locations)
Tracking details are provided via email and your account page.
* Allow an additional 3-5 days for products shipping to Canada.
What Happens If I Order a Bike + Accessories?
- Your bike ships to a retailer for pickup
- Your accessories ship directly to your home*
Orders will ship separately. You may receive multiple shipment and tracking emails.
*Denmark: Gear orders are delivered to a DHL pickup point rather than a home address, and collection instructions will be sent to you by email once your order has shipped.
Shipping Costs
United States
- Free shipping on accessories orders $49+
- Orders under $49: $9.99 shipping
- All bikes ship free to retailers (with free assembly)
Alaska & Hawaii
- Orders under $300: $20 shipping
- Orders $300+: $100 shipping
- Electric bikes cannot be shipped to Alaska or Hawaii
Canada
- Free bike shipping to retailer (limited time)
- Gear shipping: $15 per order
Europe
- Free shipping to your selected retailer
- Free professional assembly
- Free shipping on orders over €50
- Orders under €50 ship for €9.95
(375 DKK threshold / 75 DKK shipping applies in Denmark)
Tracking Your Order
Gear (Ship to You)
- Tracking link included in shipment email and available on your account orders page
- Multi-item orders may ship separately
Bikes & Frames (Pick Up in Shop)
- Tracking is not available
- Estimated timeline:
- ~10 business days total (North America)
- ~15 working days total (Europe)
- You will be notified when your bike is ready for pickup
Bike Pickup: What to Bring
Bring the following when picking up your bike:
- Order confirmation or order number
- Photo ID
- Credit card used for purchase
Optional:
- Pedals (if not included)
- Helmet for test ride
Additional Shipping Information
Do you ship internationally?
We currently ship only within the United States, Canada and select European countries:
- Netherlands
- Germany
- Austria
- Belgium (excluding gear and accessories)
- France (excluding La Reunion, Martinique, Guadeloupe)
- Italy (excluding Livigno)
- Denmark
Electric bikes can only be shipped within:
- The contiguous United States
- Canada
- Select European countries listed above
Do you offer expedited shipping?
- Expedited shipping is currently not available
- All orders ship via standard ground service
For a simplified overview of delivery options, visit our Buy Online page on Cannondale.com.