All Cannondale bikes purchased online ship to the Authorized Cannondale Retailer you select during checkout. Once your bike arrives at our retail partner, it will be professionally assembled for free and ready to ride when you pick it up.
Learn more about Buy Online Pick Up in Shop for Cannondale bikes
All gear purchases, including accessories, components and helmets ship directly to you.
Shipping & Pickup Information
Cannondale offers three ways to receive your order, depending on what you’re purchasing:
- Buy Online, Pick Up in Shop (bikes & frames)
- Find in Store (local dealer inventory)
- Ships to You (accessories & gear)
For a clear overview of all purchase options, visit our Buy Online page on Cannondale.com.
Buy Online, Pick Up in Shop (Bikes & Frames)
All Cannondale bikes and frames purchased online are shipped to the Authorized Cannondale Retailer you select during checkout. Bikes and frames are not eligible for home delivery.
- Free shipping to retailer
- Free professional assembly
- Ready to ride at pickup
Timing
- Typically ready within ~15 working days
- Includes shipping plus 3-4 days assembly time
- Timing may vary by retailer and season
You will receive an email when your bike is ready for pickup.
Find in Store (Local Dealer Inventory)
Check availability at an Authorized Cannondale retailer near you and purchase directly from local inventory.
- May be available the same day depending on dealer stock
- Purchase in store or via our partner Locally and pick up directly from the retailer
Ships to You (Accessories & Gear)
All gear orders (including accessories, components, and helmets) ship directly to your address.
Timing
- Delivered in 5–7 working days to most locations
Tracking details are provided via email and your account page.
What Happens If I Order a Bike + Accessories?
- Your bike ships to a retailer for pickup
- Your accessories ship directly to your home
Orders will ship separately. You may receive multiple shipment and tracking emails.
Shipping Costs
Europe
Bikes & Frames
- Free shipping to your selected retailer
- Free professional assembly
Gear (Accessories & Components)
- Free shipping on orders over €50
- Orders under €50 ship for €9.95
(375 DKK threshold / 75 DKK shipping applies in Denmark)
Tracking Your Order
Gear (Ship to You)
- Tracking link included in shipment email and available on your account orders page
- Multi-item orders may ship separately
Bikes (Pick Up in Shop)
- Tracking is not available
- Estimated timeline: ~15 working days total
- You will be notified when your bike is ready for pickup
Frames (Pick Up in Shop)
- Tracking is available via shipment confirmation email
- Frames ship to your selected retailer for pickup (similar to bike orders)
- You will be notified when your frame is ready for pickup
Bike Pickup: What to Bring
Bring the following when picking up your bike:
- Order confirmation or order number
- Photo ID
- Credit card used for purchase
Optional:
- Pedals (if not included)
- Helmet for test ride
Which countries do you ship to?
Cannondale currently ships to select European countries, including:
- Netherlands
- Germany
- Austria
- Belgium (excluding gear and accessories)
- France (excluding La Reunion, Martinique, Guadeloupe)
- Italy (excluding Livigno)
- Denmark
Cannondale also ships to the United States and Canada.
Do you offer expedited shipping?
Expedited shipping is not available.
- Bikes and frames ship to retailers via ground freight
- Gear ships via standard ground delivery and typically arrives in 5-7 working days*
*Actual delivery time depends on your location and the warehouse from which your product is shipped.
Regional Exception
Denmark
- Gear orders are delivered to a DHL pickup point (not to a home address)
- You will receive collection instructions by email once your order has shipped