All Cannondale bikes purchased online ship to the Authorized Cannondale Retailer you select during checkout. Once your bike arrives at our retail partner, it will be professionally assembled for free and ready to ride when you pick it up.
Buy Online Pick Up In Shop orders typically arrive within 7-10 working days at most dealer locations across Europe. You will be notified when your bike is ready to be picked up from your local retailer. Pickup time can vary by retailer and season.
Learn more about Buy Online Pick Up in Shop for Cannondale bikes
All gear purchases, including accessories, components and helmets ship directly to you.*
What are shipping costs?
EUROPE
FREE standard shipping on orders over €50 to select countries in continental Europe
All bikes ship FREE to the Cannondale Authorized Retailer that you select during checkout, where they are assembled for FREE for you to pick up and ride. Gear orders over €50 (375 DKK) ship for free. Orders of less than €50 (375 DKK) will be charged €9,95 (75 DKK) for shipping and handling.
What happens when I order accessories with my bike?
You will pick up your bike from your chosen Cannondale Retailer and any gear or accessories will be shipped to you directly at the shipping address you provide during checkout. *
When will I receive my order?
Ship to your address:
All Cannondale orders are processed within two business days, ship using standard ground service and arrive to most locations within 3-5 working days. Once your order has shipped, you will receive a shipping confirmation email that includes a link to track your package. You can also view your tracking information on your Account Page.
*Actual shipping time depends on your location and the location of the warehouse from which your product is shipped.
Ship to store:
All bicycle orders are shipped to the Authorized Cannondale Retailer you select during checkout within 10 working days. You can expect to pick up your bike within a maximum of 12-15 working days from the moment you place your order. You will receive an email notification when your bike has been built and is ready for pickup at your Cannondale Retailer.
How do I view my tracking information?
GEAR
For products shipping to your home, a link to track your order is included in the email you should have received confirming shipment of your Cannondale order. You can also find tracking information on your Account Page.
If your order is shipping in multiple packages, you will receive separate emails with links to track each delivery.
BIKE
Tracking is not available for bike orders shipping to a retailer for assembly. Buy Online Pick Up in Shop orders are typically ready for pickup in approximately 12-15 working days from purchase. Pickup time can vary by retailer and season. You will be notified when your bike is ready to be picked up from your local retailer.
What do I need to bring when I pick up my bike from the Cannondale retailer?
Once your bike has been assembled by the Cannondale retailer, you will receive an email letting you know that the bike is ready for pick up. Bring your order confirmation or order number and a photo ID. If your bike did not come with pedals, you can bring the pedals you want installed on the bike. You may want to bring a helmet so you can take a test ride at the shop.
Do you offer expedited shipping?
We currently do not offer expedited shipping. Bicycles will be shipped using ground freight to the Cannondale Authorized Retailer you selected during checkout and Parts & Accessories will be shipped directly to your address provided at checkout and will arrive to your address in 3-5 working days to most locations in Europe. *
Buy Online Pick Up In Store bike orders are typically ready for pickup in maximum 12-15 working days from purchase. Pickup time can vary by retailer and season. You will be notified when your bike is ready to be picked up from your local retailer.
**Denmark exception:
In Denmark, Parts & Accessories are delivered to a pickup point automatically selected by DHL, not to a home address. Once your order has been dispatched, you will receive an email with all the details needed to collect your package.